Support
Find answers to common questions or reach out to our team.
Frequently Asked Questions
What is NnekaTV?
NnekaTV is a multi-brand content app that brings together trending videos and news (NnekaTV), daily devotionals and kids' early-reader stories (Kingly Anointing), and wedding content with Amara digital magazine. Download it free on iOS and Android.
Is the app free?
NnekaTV and Kingly Anointing content are completely free and ad-supported. Amara Magazine offers tiered subscriptions: free access to published wedding stories and magazine teasers, Basic ($15/month) for vendor directory access, and Pro ($35/month) for full magazine issues and premium features.
How do I cancel my subscription?
Subscriptions are managed through your app store. On iOS, go to Settings > Apple ID > Subscriptions. On Android, go to Google Play Store > Subscriptions. Cancel at least 24 hours before your renewal date.
Is the app safe for children?
Yes. Kingly Anointing includes early-reader devotionals designed for children under 13. We are fully COPPA-compliant: child accounts require parental consent, we do not show personalized ads to children, and we limit data collection. See our Privacy Policy for details.
How do I delete my account and data?
You can delete your account in the app by going to Profile > Delete My Account. Alternatively, use the contact form below to submit a Data Deletion Request. See our Data Deletion page for full details.
Can I use the app offline?
Yes. You can save articles and devotionals for offline reading. Video content requires an internet connection to stream.
How do I report inappropriate content?
Use the in-app reporting feature on any piece of content, or use the contact form below to let us know. We review all reports promptly.
I forgot my password. How do I reset it?
On the login screen, tap "Forgot Password" and enter your email address. You will receive a password reset link. If you signed in with Google or Apple, use those services to manage your credentials.
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